Customer Retention
- Loyalty programs are incentives stores can use to get customers to return to their store by rewarding them with points that they can use as payment methods in the future.
- Create a competitive advantage by offering customers additional value at no cost which will make your store a preferred choice.
- Improve customer relations further by giving out exclusive benefits and making them your brand advocates.
Customer Database
- Rather than treating customers as walk-ins, start building a valuable customer database with more information when they sign up.
- Export your customer data to various business intelligence tools to analyze their demographics and spending patterns to help you plan for your future product line-up.
Marketing
- Create a mailing list to send information about different sales and promotions.
- Help move new products by upselling or cross-selling based on customers’ previous purchases.
- Update customers regularly with their current reward status to remind them to shop.
- Reduce slow seasons by giving more rewards.
Features
- Customizable conversion rates
- Allow points to be redeemed as a payment method or converted to gift certificates
- Earn points based on gross sales or participating products
- Track membership expiry and automatically extend it when they shop
- Allow point adjustment with authorization
- Keep track of the point ledger and drill down to the source document
- Print the latest point status in the receipt
- Allow suspension and reactivation of member
- This is a premium module and requires separate fees.